This happened about two years ago on a transit bus in a major American city…
Scene: Passenger with a baby strapped on her chest was speaking very loudly on her cell phone. The bus driver requested she tone down her volume. Passenger refused and claimed she was not disturbing anyone. Driver said it bothered her and requested that other passengers speak up. No other passenger was willing to publicly speak up in the face of the cell phone toting bully of a passenger.
Appropriate response by a passenger: Please do not distract the driver from her job of navigating this bus through traffic. I am sure that you, like everyone else on the bus, want to arrive at your destination safely.
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